DELIVERY & RETURNS

 

Danessa Myricks Beauty Europe offers 2-8 business day shipping option on all merchandise orders. We use a mixture of courier providers to deliver parcels. However, due to delays related to demand and COVID-19, https://danessamyricksbeauty.eu/ orders may experience delays.

Standard International Tracked Delivery

  • 3-8 business days
  • Delivered Monday - Friday
  • Tracked Service
  • 10€ (FREE for orders over 100€)

Express International Tracked Delivery

  • 2-3 business days
  • Delivered Monday to Friday, by DHL.
  • Tracked Service.
  • 18€ (for orders under 100€)
  • 8€ (for orders over 100€)

Delivery times are based on orders placed before 2pm BST on any day, excluding Weekends and International Holidays.

Please note that a missing package cannot be investigated until 15 working days (excludes weekends and public holidays) after the day of dispatch. We ask that such time is allowed before contacting Customer Services and reporting your order missing due to postal regulations.

 

Returning an item

If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt.

All packaging and/or cellophane wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted by our returns department.

To ensure we process your return and refund as quickly as possible, please e-mail us at hello@danessamyricksbeauty.eu to notify us of your intent to return. Your e-mail should contain your order number and a full explanation of your reason for returning the goods.

We will then e-mail you with a confirmation for the return.

  • Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.
  • Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit. Please enclose your dispatch note/receipt within the parcel.
  • Please pay the appropriate shipping costs and return the parcel to the address as detailed at https://danessamyricksbeauty.eu/
  • Request a proof of postage (Danessa Myricks Beauty Europe will not be liable for lost returns).

Any underpaid returns may not be delivered to us and therefore will not be processed.

Republicii boulevard, no. 25, BL 25, SC 1, ET 1, AP 2, Targu Jiu, Gorj County, Romania, Mobile no: +40749999144, E-Mail: hello@danessamyricksbeauty.eu

Please note, Danessa Myricks Beauty Europe will only reimburse the cost of the products and not any return postage or original shipping fees (if charged).

 

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